SHIPPING & RETURNS

This product is made in the US. Once your order ships, you will receive a confirmation email with details and tracking information when available.

NATIONAL ORDERS

We ship to your door free of charge for all orders.

All orders are dispatched with our courier; UPS and arrive within 3-5 working days.

Every order has a tracking number, which can be used to trace your parcel online.

INTERNATIONAL ORDERS

International orders ship via UPS and arrive within 7-21 days, orders include tracking information and can be traced online.

Customs and import duties are levied by the receiving country and are therefore the buyer’s responsibility.

RETURNS

Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unworn, unwashed, undamaged, and in the same condition that you received it. It must also be in the original packaging.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at hello@shopbfreedom.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
If you need to exchange an item, send us an email at hello@shopbfreedom.com and we will coordinate this.

Shipping
To return your product, send us an email at hello@shopbfreedom.com and we will coordinate this.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.